Chromebook Procedures

Damaged/Not Working Chromebooks

  • Student must show the damaged/not working device to a teacher or a staff member IMMEDIATELY! The teacher whom the student initially shows the Chromebook to will troubleshoot and/or fill out a HelpDesk ticket.
  • After the teacher fills out the HelpDesk ticket:
    • If the Chromebook is unusable - the student will bring the Chromebook to 407
    • If the Chromebook can still be used - the student will hold onto their Chromebook until IT fixes the problem internally.

Lost/Missing Chromebooks

Have your student come to Room 407 and tell Mrs. Piggott ASAP! If she is not in her office, the student should tell a teacher/staff member IMMEDIATELY so they can reach her.